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Course booking procedure

All of our courses can be booked using a simple four step procedure.

Step 1: Initial Enquiry

We speak to you over the phone to discuss and clarify what you want to get out of the course, how many people you want to train and whether you require us to tailor any of the materials to your specific needs.

We will discuss in what way you want to deliver the training. You are under no obligation to buy and we promise to recommend other providers if we are unable to help you ourselves.

Alternatively you can email using our online enquiry form

Step 2: Quote

We will provide you with a detailed proposal outlining how we will deliver the training, potential delivery dates and costs. We can provide supporting materials for your training department or senior management team if the decision needs to be ratified.

Click here to read about different ways we can deliver training to you

Step 3: Agree Specifics

We agree dates, delivery venues and the trainer with you. You receive information on what type of materials you can expect and when you can expect them by.

Click here to read our terms and conditions

Step 4: Training Delivery

We deliver the training in accordance with your specific requests. An evaluation of the training is sent to you within 14 working days from the date that the training is delivered.