Engage to Change

Engage to Change is the industry standard CIH Level 3 qualification for supported housing workers. Designed by Homeless Link, the Chartered Institute of Housing, CLG and Broadway's Real Skills.

This course, consists of training split over four modules with activities and assignments.

Start date:     18 June 2012
Location:         London
Cost:                £650 + VAT per person if you book before 4th May 2012
Duration:       4 training days over five months + induction and tutorial time

The four days of training are split over four modules with associated activities and assignments.

Introduction day
Monday 18th June

Module 1: Professional Practice and Skills
Thursday 5th July 
By the end of the module learners will:
• Understand the history and development of homeless services
• Be equipped to analyse their own motivation, approach and development needs
• Have explored models of change used in their services and in others
• Have explored issues with engagement of clients and explored possible approaches
• Have analysed their team and individual approaches
• Have used tools and models to examine an interagency partnership
• Understand the work, assessment and ethos of this programme

Module 2: Client Involvement 
Friday 6th July
By the end of the module learners will:
• Have considered the most effective ways of building rapport
• Have developed strategies for involving clients in their support plans, housing options, needs and risk assessment
• Have explored some common barriers to involvement and engagement, including issues around the power imbalance between client and professional 
• Have effectively explored the potential frictions of self directed change and monitoring and maintaining client change and progress
• Have explored the role of the key worker in supporting employability
• Have assessed the realities of their service user involvement at every level of service provision

Module 3: Homeless Services, holistic support and prevention
Thursday 16th August  
By the end of the module learners will:
• identify possible housing options for clients and the organisation and agencies that provide them and explore different housing pathways
• explore their role as part of wider agendas, that include social exclusion, worklessness and health
• investigate local housing options and will have explored how to make them real for clients
• see services from the point of view of a service user and be equipped to suggest effective improvements which could be made
• use models such as Places of Change to highlight good practice and areas for improvement
• assess the skills, assets and support needs which clients take with them as they move into independent accommodation
• highlight the value of learning from the experience of other services and from personal experience

Module 4: Addressing Need, building capacity and promoting choice
Thursday 27th September
By the end of the module learners will:
• Be able to explain what makes an excellent key worker and recognise common blind spots
• Understand and explore the critical role of assessing risk in support work
• Understand motivational theories and their application to key working
• Have studied the boundary complexities of individual focus and rapport building and client risk and vulnerability – exploring the need to ‘strike the balance’
• Understand principles of human learning and coaching in relation to the role of the key worker
• Have assessed and understood appropriate models of outcomes measurement

Tutor Supervision Day
Tuesday 9th October


The assignments are designed to help you relate the learning in class, to your own working environment. Your course tutor will run a separate induction and offer a face to face tutorial before the submission of the final essays.

Engage to Change will give you the skills and confidence needed to deliver an excellent standard of service to your clients and will look great on your CV. You will have the opportunity to reflect on and develop, your own professional practices. You will pick up practical ideas on involving service users, working in partnership with other services and delivering high quality support work.

For more information or to book your place, please contact us:
e. realinfo@broadwaylondon.org
t. 0207 710 0626