We like to think that our customers and our work speaks for itself.

We are very proud of what we do, the organisations that we have helped and the mutual relationships we have built with individual front line staff & managers through our ongoing support and advice to promote good practice and excellence in quality.

 Here is just a selection of our customers and what they have to say about us.

"I like the focus on personal development, reflective practice and continuous professional development. It is a recognised qualification for front line workers and I would very much like to do the Leading Place of Change qualification in the future’’
Society of St James – Engage to Change 2011

"I now feel I can better serve the client at Step by Step, I have a greater understanding of different techniques and ways of working in partnership with them’’
Step by Step – Engage to Change 2011

"Lots of discussions time, and chances for people to contribute with their views and participate sharing their personal experiences’’
A2 Dominion – Professional Boundaries 2010

"A real confidence boost. I’m now able to deliver training at any level, to different client groups with different needs’’
Bromford Group – Train the Trainer 2010

"I’m going to introduce what I’ve learnt today to staff and look at creative ways of engaging service users as a group but also on a one to one basis. It made me think about doing things differently’’
Dacorum Emergency Night Shelter-Train the Trainer 2009

"I learnt a lot and I didn’t anticipate such as the different ways and methods of training. It was run really well as it could have been very intimidating but it was facilitated in such a way that I felt very comfortable’’
St Basils –Train the Trainer 2010

"I can actually use these tools in dealing with the people I work with to assess their problems and come up with possible solutions’’
Streets 2 Home – Measuring Outcomes 2010

"I can use this course as part of my everyday work. I’m able to improve how I engage with clients in a different way. I’ll have more of a focus on practical learning and now I have ideas on techniques to use.’’
Stafford & Rural Homes – Learning Practioner 2011

"I’ve been able to look at how we as workers look at our client group. How we work with young people with diverse experiences, prejudice and problems. How it is a healthy, natural way of thinking. I’ve learnt about disability and the implications of phrasing things in certain ways’’
New Horizons Youth Centre – Practising Diverisyt 2010